Lowe’s

Store: Lowes Location: Westminster, MD Name: tom Brown Position: participator Sales Manager Brief dividing line Description: In flush of rarity sales and commercialised sales, overseeing staff in specialty sales Length of while in position:8 months 1.Do you feel your stemma interpretation is clearly defined? Yes a.) How do you think your type relates to the general success of the set up? My agency is very authoritative with running the specialties and the commercial sales. It is a passel of custom-madeer service in those argonas. I demand to examine that myself and my staff act in a professional port when dealing with our customer. With specialty sales, that deals with installations, custom strain that has to be make specific to the customer, or inventory that we dont go along at our location. We have to ensure that everything is written down properly, the modality the customer wants it. My role train the staff and give them the skills to accu rately and efficient tending the customer. If a customer is not capable I am not doing my job. 2.Are all employees job descriptions clearly defined? Yes a.) Is in that respect any overlap of departmental responsibilities? Yes, some employees have shared responsibilities, where part of the time they atomic number 18 in one department and the other time they are in another. 3.

In what ways does management communicate with investment practice employees? We have an internal e-mail system, we meet every cockcrow at 7am, and we withal have a special climax upon once a week. a.) How does management communi cate with the bodied king? By e-mail, and ! by a special website that allows employees and customer side comments or question to be answer by the integrated office. b.) How do employees communicate with each other? By e-mail, we likewise a telephone system-while eon the floor each employee is given(p) a wireless phone so we can communicate to the highest degree ourselves; without disturbing the customers. c.) What are the managers expectations for store employees? I expect the employees to do their job the...If you want to scotch a full essay, order it on our website: OrderCustomPaper.com

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